Case Study – Managed Services

Our client operates a variety of food outlets, restaurants, and coffee shops within airports and train stations nationwide.  We were approached by them to support with a mass recruitment drive for team members in several locations following the travel industry opening back up again after Covid-19.

Building a new client relationship

It was important to our client that they maintained the great working environment they’ve built up over the years when recruiting for new staff. This meant we had to ensure that we were reiterating to candidates what was on offer to them, such as full training and an excellent starting salary.

It was essential that we screened candidates to ensure they had the correct attitude, customer service skills, and present themselves well, as well as checking they could work the hours required of them. Once this was all in place, we could then book them in for a client interview.

To further strengthen the relationship with our client, we would arrange for a weekly team meeting to discuss any candidates in the process, and review how things were going with the recruitment drive. We maintain a great working relationship with the client because of this.

Managing the hiring process

With all new positions, we advertise and search for potential candidates, talk to them about the company, the opportunity, and benefits, ensuring they meet the criteria before organising a video interview and then sending them for a face-to-face interview with the client.

For this client specifically, we supported the recruitment process for both permanent, and temp to perm.  We have also managed their own direct recruitment campaign, overseeing the whole process for them by acting as their outsourced recruitment team.

Finalising the recruitment process

Once candidates have attended a client interview and are successful, we organise for them to attend an induction to obtain all the paperwork they need to take along over to them, plus explain what’s needed for the security pass. We keep in touch with the candidates before they’re due to start right through to their start date.

The result

Since working with our client, we have filled in excess of 100 positions between March 2022 and September 2022, all over the country. Offering temporary and permanent positions in roles such as: Fast Food Assistants, Chef, Front of House, Supervisors, Bar Staff, Baristas, Hosts and Kitchen Assistants.

"We have been working with Claire and the Multitask team for a number of years and we love their ingenuity. They have helped us find management roles, casual roles and managed a recruitment campaign for us as we did not have the resource to do in house, all of which have been a great success. No matter how challenging the recruitment sourcing is the Multitask team will always think outside of the box and try new ideas, and if something isn’t working or can work better they are always the first to suggest a new approach to ensure they achieve our recruitment needs. It’s a pleasure to work with all of the team."

Head of Human Resources, Hospitality - London

A tailored approach

Not only are we delivering candidates for both temp to perm and permanent positions, we have also put resources in place to support our client in managing their own direct recruitment campaign which involves working closely with their HR and management teams, and utilising their own recruitment system to track this.

If you need support in finding the right candidate for your company, get in touch on or 01709 820102 


What our clients say about us!
Finance & Operations, Research & Development – Sheffield
“Having worked alongside Claire on both a personal level & for recruitment requirements I have always found Claire & her team at Multitask Personnel to be friendly, professional & helpful & would highly recommend.”
Senior Quantity Surveyor, Construction – Sheffield
“It is with great pleasure that I’m providing this letter of recommendation to Multitask Personnel. Providing support labour in the construction industry is a massive challenge, we need quality resources who are reliable and good value for money. Multitask take away the intensive searching and validating tasks that takes up so much of our valuable time. They have a good portfolio of trade labour and when short notice is all you have they will step up to the mark! It’s with no hesitation that I highly recommend Multitask Personnel for any recruitment needs, they have a brilliant, committed team with Claire their MD always there to help. All the best for the future, keep up the good work!”

Subscribe to receive the latest job alerts

We have recruiters who focus on each area of a business within our specialist sectors, including Business Support, Blue Collar, White Collar & Executive level appointments.
Quick Links
Amberley Court, 101 Effingham St, Rotherham S65 1BL, United Kingdom
Copyright © Multitask Personnel. 2021. All rights reserved.
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram