Our client is a turnkey interior fit out and refurbishment specialist company, working across the public and private sector. Multitask Personnel supply Temporary and Permanent recruitment services to this large main contractor in the Construction industry.
With any new client, we aim to have several discussions on the phone, and in person. By visiting our client's offices in the South West and meeting some of the Senior Management team, it allows us to understand out client and build a strong working relationship with them.
With all new positions, we will obtain a detailed job specification from our client. These roles can be temporary, or contract hires for various roles across the public and private sectors, such as Site Managers, Labourers, Project Managers, and Health & Safety experts.
Our client will issue us with a schedule of works with all upcoming projects, and it is then our job to identify suitably experienced Site Managers from our database. Once we have done this, we will then talk to them about the type of project they will be working on and the duration of the contract.
By having these conversations it ensures that they are a good fit for that project and allows us to check that they are available to work the days required. We will then send the schedule back to the client to confirm which Site Managers we have allocated to which project.
Where possible, we try to use managers who have worked for our client before and where the feedback was positive. If this is not possible, we will search for new Site Managers within the local region, and if we have not worked with them before, we will obtain qualifications, carry out both a telephone and video interview, and ask for two relevant references.
We call our client to ensure we are clear on the requirement and expectations needed, to ensure we have the maximum amount of information to hand to find the right potential applicants for the roles.
We have access to the top three job boards and a range of social media platforms, plus with our diverse and expansive database, we can carry out CV searches. We also utilise LinkedIn to identify candidates to approach about the role.
Once we have potential candidates of interest, we would do an initial interview that would include an in-depth conversation about the company, their business growth plan, the role, the opportunity for progression, and benefits.
We then go into the candidate’s work history and ensure they are a good fit for the client from both an experience and cultural point of view. Following this stage being positive, we would send over the CV and notes to the client to review, we would also generally back this up with a quick call to explain more about why we have put the candidate in front of them.
Once the client has confirmed they wish to arrange an interview, we would organise this and send out confirmations on email to both the client and candidate. Each stage of the interview process is followed up with both the client and candidate with feedback given at all stages of the process.
When a candidate is successful the client will either call or email us with an offer letter or a brief where we aim to get as much information as possible. This will include the start date, salary level, induction details etc. When filling Project Manager roles, a call is organised to talk them through the project, and we will issue a job pack to them. We would then send them a full confirmation email with the site details, agreed rates and dates.
In addition to Site Managers we, on an ad hock basis, also supply Project Managers for short term assignments and labourers within the local area to the sites.
Once we have all the information we need, we can then relay this to the candidate and ensure they know the highest level of information before they accept the role. The candidate will receive the offer letter from us as well as the client to confirm all the details we have given them, verbally.
Once the candidate has accepted and they have received all the documentation required, we keep in contact with them until the start date to ensure they don’t have any further questions and are ready to start their new employment.
To maintain a good level of service and the quality of candidates provided, we carry out a formal candidate review/reference with each Project manager within a week of any new site managers starting, we also carry our quarterly service reviews with the Senior management team to review the service provided and any improvement areas moving forward.
Since working with this client, we have been offering temporary and contract hire roles for Site Managers, Labourers, Project Managers, and Health & Safety experts.
“We have recently moved our resourcing of temporary and permanent team members to Multitask Personnel, what a difference! Claire and the team have been fantastic. A true extension on our internal team always making us feel that our roles are the most important and more importantly going the extra mile to find candidates that are a good fit for our business. Awesome service thank-you”
Joint Managing Director, Construction
“Fantastic service, great people. Claire was incredibly supportive and driven when working with me to secure an interview and placement with a company. Her follow up was always on time and her accuracy in putting me forward for the right position was spot on”
Permanent candidate, Health, Safety and Environmental Manager
“Staff always polite and supportive. Always came back with responses even when there was no positions open in the market. Got a placement pretty quickly, the whole process was very transparent and hassle free. Hats off to Claire for her support with my transition from overseas, back to the UK market.
Highly recommenced if your searching for a change in your career”
Temp/Contract candidate, Project Manager
Multitask Personnel are an independent agency who can offer a tailored service, this can be anything on the flexible payment types to the level of service we offer. Each contract will have a main point of contact at Multitask who will monitor the SLAs are being meet and that we go out to see the clients roughly every month to ensure we are continuing to build a strong relationship.