Call Centre Agent

Location: Bolton
Duration: Temp to Perm
Salary: £21K OTE
Hours: Full Time

We have a number of fantastic opportunities to join a dynamic and expanding business within the Smart Meter industry. Based in Bolton, our client are recruiting for a number of outbound sales advisors:

Key responsibilities:

  • Make a high volume of outbound calls to energy customers, with the aim to book appointments to fit new SMART meters
  • Deal with any incoming queries from customers
  • Proactively communicate with your allocated engineers to ensure they are aware of any specific requirements
  • Deliver excellent customer service to customers and clients

 Skills

  • Outbound Call Centre selling Experience
  • Excellent customer service skills with selling/cross selling/upselling experience
  • Efficient and concise communication skills
  • Ability to work well under pressure, handle and overcome objections while maintaining service and meeting set KPI’s
  • Confident IT ability
  • Outgoing and resilient personality

The office opening hours are Mon-Fri 8am-8pm and Saturday 9am-5pm, you must be flexible to be able to work shifts between these days and hours.

Any successful candidates will attend a 6 week training course at the clients’ site in Horwich. (Office is socially distanced)

(The role is to start Jan 2021, based on current COVID restrictions the role may be initially working from home after the 6 weeks training, but will be based at the site in Horwich as soon as is deemed safe to do so)

In return the company offer full training, a starting salary of £9.30ph plus monthly incentives of up to £150 per month on completion of set targets, any hours worked over 40hrs per week are paid at a higher rate.

To apply please apply via our website www.multitaskpersonnel.co.uk or email your CV to a.claxton@multitaskpersonnel.co.uk

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