Our client is a turnkey interior fit out and refurbishment specialist company, working across the public and private sector. Multitask Personnel supply Temporary and Permanent recruitment services to this large main contractor in the Construction industry.

Building a new client relationship

With any new client, we aim to have several discussions on the phone, and in person. By visiting our client's offices in the South West and meeting some of the Senior Management team, it allows us to understand out client and build a strong working relationship with them.

Managing the hiring process

With all new positions, we will obtain a detailed job specification from our client. These roles can be temporary, or contract hires for various roles across the public and private sectors, such as Site Managers, Labourers, Project Managers, and Health & Safety experts.

Our client will issue us with a schedule of works with all upcoming projects, and it is then our job to identify suitably experienced Site Managers from our database. Once we have done this, we will then talk to them about the type of project they will be working on and the duration of the contract.

By having these conversations it ensures that they are a good fit for that project and allows us to check that they are available to work the days required. We will then send the schedule back to the client to confirm which Site Managers we have allocated to which project.

Where possible, we try to use managers who have worked for our client before and where the feedback was positive. If this is not possible, we will search for new Site Managers within the local region, and if we have not worked with them before, we will obtain qualifications, carry out both a telephone and video interview, and ask for two relevant references. 

We call our client to ensure we are clear on the requirement and expectations needed, to ensure we have the maximum amount of information to hand to find the right potential applicants for the roles.

We have access to the top three job boards and a range of social media platforms, plus with our diverse and expansive database, we can carry out CV searches. We also utilise LinkedIn to identify candidates to approach about the role.  

Finding the right candidates

Once we have potential candidates of interest, we would do an initial interview that would include an in-depth conversation about the company, their business growth plan, the role, the opportunity for progression, and benefits. 

We then go into the candidate’s work history and ensure they are a good fit for the client from both an experience and cultural point of view.  Following this stage being positive, we would send over the CV and notes to the client to review, we would also generally back this up with a quick call to explain more about why we have put the candidate in front of them.

Once the client has confirmed they wish to arrange an interview, we would organise this and send out confirmations on email to both the client and candidate. Each stage of the interview process is followed up with both the client and candidate with feedback given at all stages of the process.

Finalising the recruitment process

When a candidate is successful the client will either call or email us with an offer letter or a brief where we aim to get as much information as possible. This will include the start date, salary level, induction details etc. When filling Project Manager roles, a call is organised to talk them through the project, and we will issue a job pack to them.  We would then send them a full confirmation email with the site details, agreed rates and dates.

In addition to Site Managers we, on an ad hock basis, also supply Project Managers for short term assignments and labourers within the local area to the sites.

Once we have all the information we need, we can then relay this to the candidate and ensure they know the highest level of information before they accept the role. The candidate will receive the offer letter from us as well as the client to confirm all the details we have given them, verbally.

Once the candidate has accepted and they have received all the documentation required, we keep in contact with them until the start date to ensure they don’t have any further questions and are ready to start their new employment.

An extra touch of personalisation

To maintain a good level of service and the quality of candidates provided, we carry out a formal candidate review/reference with each Project manager within a week of any new site managers starting, we also carry our quarterly service reviews with the Senior management team to review the service provided and any improvement areas moving forward.

The result

Since working with this client, we have been offering temporary and contract hire roles for Site Managers, Labourers, Project Managers, and Health & Safety experts.

“We have recently moved our resourcing of temporary and permanent team members to Multitask Personnel, what a difference! Claire and the team have been fantastic. A true extension on our internal team always making us feel that our roles are the most important and more importantly going the extra mile to find candidates that are a good fit for our business. Awesome service thank-you”

Joint Managing Director, Construction

“Fantastic service, great people. Claire was incredibly supportive and driven when working with me to secure an interview and placement with a company. Her follow up was always on time and her accuracy in putting me forward for the right position was spot on”

Permanent candidate, Health, Safety and Environmental Manager

“Staff always polite and supportive. Always came back with responses even when there was no positions open in the market. Got a placement pretty quickly, the whole process was very transparent and hassle free. Hats off to Claire for her support with my transition from overseas, back to the UK market.
Highly recommenced if your searching for a change in your career”

Temp/Contract candidate, Project Manager

A tailored approach

Multitask Personnel are an independent agency who can offer a tailored service, this can be anything on the flexible payment types to the level of service we offer. Each contract will have a main point of contact at Multitask who will monitor the SLAs are being meet and that we go out to see the clients roughly every month to ensure we are continuing to build a strong relationship.

If you need support in finding the right construction & property candidate for your company, get in touch: enquiries@multitaskpersonnel.co.uk or 01709 820102 

Christopher Wilson-Crumbie joins Rotherham based specialist recruitment consultancy, Multitask Personnel after previously working in schools supporting children with learning difficulties. In his new position as Recruitment Resourcer, he will focus on candidate attraction within the M&E team.

Chris comments: “Moving to Multitask is a new challenge for me as I learn something new and grow my skill set. At present I am working with Trades and M&E roles which I love because I speak to a variety of candidates throughout the UK.

“I really enjoy the fast paced, busy office here at Multitask. Every day is different and presents an exciting new challenge, especially as I am working with candidates trying to find them their next job. I am really looking forward to progressing further with the company.”

Claire Lee, Managing Director at Multitask Personnel comments: “At Multitask Personnel we have strategically aligned our business focus and our staff to make sure we can provide an all-round service to businesses and candidates. By having Chris on board with us, it allows us to spread out our expertise within the business and further enhance the support that we provide candidates and clients.

“Chris joins a team of recruiters who specialise in finding roles for those working within the Mechanical and Electrical sector. He will source, screen, and register suitable candidates, as well as provide follow up interviews and placements for job-seekers.”

Chris becomes the eighth recruit to join the Multitask team within the past 12 months and can be contacted on: c.wilson-crumbie@multitaskpersonnel.co.uk, 07754 854146 or 01709 820102.

Our client provides specialist property management services to a wide range of clients throughout the UK, prominently in Education, Healthcare, Retail and Leisure sectors.

Since early 2017, they have on-boarded new companies from around the UK which have enabled them to broaden their client base and delivery services within the technical sectors. These services are delivered through their four business divisions, each linking to support their customers work, software services, workplace and compliance, technical and real estate and maintenance and engineering.

Providing management and specialist services

Our client approached us due to the specialist knowledge Multitask Personnel holds within property and facilities management; we have several professional recruiters on hand who deliver a dedicated service. In addition to this, we thrive on being able to provide an excellent service to each hiring manager by showing exceptional communication skills which helps aid the recruitment journey.

Each recruiter within Multitask has specialist knowledge within certain sectors whether this be Trades & Labour, Mechanical & Electrical, Industrial or Commercial.

Managing the hiring process

Whenever we are approached with a new position, we acquire a detailed job description from our client. These roles can be either temporary or permanent roles, such as Maintenance Operatives, Gas Engineers, Electricians as well as Administration and Customer Service Agents. We also work to higher level roles such as Contracts Managers, Estimators and Project Managers.

We call each customer to qualify the role to ensure we have the maximum amount of information needed to sell the position to potential applicants.

We have access to the top three job boards and a range of social media platforms, plus over the past 12 years, Multitask has created a diverse database including a range on candidates where a bulk text / email can be sent out meaning we are able to find the right person for the job quickly.

Finding the right candidate

Each applicant that applies is screened by a specialist recruiter who will gain a further insight to their experience, their qualification, and expectations, this then allows us to shortlist candidates for the position. When shortlisting candidates, we ask them to send over all the correct documents requested by the client so we can send these over with an updated but formatted CV in one go.

By having a confidential chat with each candidate, it helps us communicate more information to the client when sending over their documents, as we will gain a better understanding of their current situation and what their expectations/ goals are within a new role.

As we have built a strong relationship with each client and advised them on what the market is currently like, we aim to get feedback within 24 hours to inform us if they would like to progress them onto the next stage – this is usually a 1st interview. Multitask will confirm each stage of the interview and provide feedback as soon as the interview has been completed. Should they advance to the next stage, which is usually with a contracts or divisional manager, we again would confirm this.

Each candidate is sent over an invitation to the interview along with the job description and company website so they can gain a good understanding of the company. Furthermore, each application receives a phone call the morning of the interview to confirm their attended and to wish them luck.

Building a new client relationship

With any client, we aim to book in a review meeting so we can gain a better insight of the company and the roles we are recruiting for. This allows us to gain knowledge on the office environment, and the benefits of working there such as parking / local shops; things that you might not necessarily gain from a phone call. Equally this helps to build a strong relationship with the client and have a more personal approach.

Finalising the recruitment process

When a candidate is successful the client with either call or email us with an offer letter or a brief where we aim to get as much information as possible. This will include the start date, salary level, induction details etc. By gaining this information we can then relay this to the candidate and ensure they know the highest level of information before the accept the role. The candidate will receive the offer letter from us as well as the client to confirm all the details we have given them verbally.

Once the candidate has accepted and they have received all the documentation required, we keep in contact with them until the start date to ensure they don’t have any further questions and are ready to start their new employment.

The result

Since we have partnered with this client, we have primarily been offering our permanent services across the maintenance and engineering division and on average we place between three and eight permanent candidates a month.

A tailored approach

Multitask Personnel are an independent agency who can offer a tailored service, this can be anything on the flexible payment types to the level of service we offer. Each contract will have a main point of contact at Multitask who will monitor the SLAs are being meet and that we go out to see the clients roughly every month to ensure we are continuing to build a strong relationship.

If you need support in finding the right candidate for your company, get in touch: enquiries@multitaskpersonnel.co.uk or 01709 820102  

Tuesday 8th March 2022 is International Women’s Day, with this year’s theme of #BreakTheBias campaigning for a gender equal world, free of bias stereotypes and discrimination.

At Multitask Personnel, we’re proud to not only be an equal opportunities employer, but also an inspiring place to learn, work and prosper in a largely female led environment.

Our Managing Director, Claire Lee, takes a look at how developing a successful business from the ground up can empower others to do the same.

Claire tells us more about her journey: “I had worked in recruitment for around 10 years prior to setting up Multitask Personnel, mainly in account management for the environmental, business services, hospitality and industrial sectors. This gave me the grounding and knowledge needed to build up my own business after deciding the more corporate business model was not the direction I wanted to go.

“When I set up Multitask Personnel, it was just me working out of my dining room with a laptop and a phone, but I had a clear direction of where I wanted to take my business. In a largely male dominated industry at the time, it was important for me to break down the stereotype of women in recruitment and lead from the front.

“Business quickly took off, and our first recruits came on board as we started to break into new industries, such as construction, building services, trades and M&E. Again, largely male dominated industries, our team of female recruiters grew the business with confidence, determination, and a lot of hard work.

“Multitask Personnel is now 12 years old with a team of over 15 wonderful people (of which 11 are female), all striving to better themselves and reach their potential. Recruitment can be a cut-throat industry, so it’s vital to have a team of self-motivated and driven people who can take a negative and turn it into a positive. It’s that determination that helps you succeed, and our team have that in abundance.

“None of what we have achieved would have been possible with the support of my fantastic team at Multitask, with three members of the team having worked with us since the beginning, and a further three recently surpassing 5 years’ service of their own. Our success is theirs to celebrate as well.”

Dawn Wilson-Crumbie, PA at Multitask Personnel adds: “As a woman in business, working for Multitask Personnel is empowering. Developing strong female leaders within the business helps us stand out in what has typically been a male dominated sector, but it also creates an environment where young women can learn and develop a new career, and reach the top.

“There’s no glass ceiling here, and with the right guidance and strategic development plans from the senior management team anyone can achieve anything, regardless of age, race, background or gender.”

Behind every great business, is a great team. Read more about our fantastic team here!

Multitask Personnel, the Rotherham based specialist recruitment consultancy, has appointed a new Recruitment Consultant as they continue to strengthen their business support team.

Wensdy McMillan joins the company after previous roles within recruitment and management to work alongside the Business Support Division at Multitask Personnel. In her new position as Recruitment Consultant, she will be finding and attracting the right candidates for roles and clients as well as looking after some of Multitasks key account customers, ensuring their recruitment requirements are fulfilled whilst delivering excellent service.

Wensdy comments: “I am delighted to have joined the team at Multitask Personnel, working with likeminded and supportive people. Prior to my post here, I have worked within customer services in contact centres which lead to management roles. At this point I decided to complete my level 3 in CIPD so I could take my first step into recruitment.

“Having worked in many different sectors, it feels like the right fit joining the busy recruitment team at Multitask Personnel.”

Claire Lee, Managing Director at Multitask Personnel comments: “We have started 2022 as we mean to go on, and I am delighted that we are continuing with our own personal recruitment expansion here at Multitask Personnel with the appointment of Wensdy.”

Claire continues: “Wensdy joins a team of recruiters who specialise in corporate and commercial support roles, who offer temporary, contract, and permanent recruitment services. They provide recruitment support to Office roles and those within Leadership and Management.”

Wensdy becomes the seventh new recruit to join the Multitask team within the past 12 months and can be contacted on: w.mcmillan@multitaskpersonnel.co.uk or 01709 820102

Multitask Personnel, the Rotherham based specialist recruitment consultancy, have promoted Clive Bateman to Branch Manager within the Construction and Mechanical & Electrical teams.

Clive, who has close to 30 years’ experience at various levels within the recruitment sector, joined Multitask as Managing Consultant last year, and has built a successful career providing recruitment services throughout the UK, predominantly within the Construction and Interior Fit Out industries.

Clive comments: “After joining Multitask in the Spring of 2021 as a Managing Consultant, it fills me with great pride to have been offered this promotion to Branch Manager. I have a wealth of experience in recruitment, in particular within the sectors that we work in at Multitask Personnel and coming from a managerial background provides me with the knowledge I need to make a success of my new role.”

Claire Lee, Managing Director at Multitask Personnel comments: “It brings me great pleasure in offering Clive the role as Branch Manager for the Construction and Mechanical & Electrical teams. Clive will be responsible for both the temporary and permanent 360 recruitment teams and will be leading from the front, bringing on new business, and assisting me to achieve business growth plans.

Clive offers great support and motivation for the team and has achieved so much already in his time at Multitask, and I am delighted to see his progress and commitment with this promotion. With Clive taking on this role, it will allow me to be more hands on with the Managed Services team as we look to the future of filling more roles and taking on new contracts.

“I feel very excited about the new structure for Multitask Personnel, and I know Clive will do a fantastic job in his new position.”

The positive demand for recruitment consultancy work has allowed Multitask Personnel to expand on their own team over the past 18 months, with their total head count now standing at 15 members of staff.

Clive, and the team can be contacted on 01709 820102 or enquiries@multitaskpersonnel.co.uk

Multitask Personnel, the Rotherham based specialist recruitment consultancy, have developed a new website as they continue to reaffirm their brand as a dedicated and experienced recruitment partner.

Led by Managing Director, Claire Lee, the new website highlights the company’s position as a ‘go to’ recruitment specialist for job seekers and hiring managers in the Construction, Mechanical & Electrical, Civil Engineering, Industrial, Environmental Services, and Business Support sectors.

Claire comments: “Though based in South Yorkshire, we work on a national scale to support clients across our specialist sectors. We’re experiencing an increasing demand for our services as the recruitment market grows in confidence and felt the need to update our website to highlight our specialisms and streamline the candidate journey.

“In doing this, we have ensured our website is easier to navigate around and is more user friendly to those looking for work. Our existing website did a great job in supporting businesses looking to hire staff, but we have been able to adapt this more for the candidate market.

“By adapting our new website, we have strategically aligned our focus, and our staff, to provide a quicker response and simpler process for those looking for work. Our new website also offers an easier means for businesses looking for employees too, and with the addition of our chat box for candidates or clients, we’ve made it even simpler for users to speak directly with a member of the recruitment team.

“Our new website still has the same core values but takes us to the next level of customer service – it is well-structured, easy to use, and visually pleasing, and ensures we portray ourselves as leading experts in what we do.

“It’s been an exciting project to work on; we are a team of people who all have pride in the same goals when it comes to recruitment, and it was really important that we went into the website rebuild with that same level of commitment. Having a website in place that has more streamlined processes in place to make looking for work more efficient is something we are all very passionate about, and we are delighted with the results.”

The new Multitask Personnel website can be accessed at www.multitaskpersonnel.co.uk

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01709 820102enquiries@multitaskpersonnel.co.uk
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