Christopher Wilson-Crumbie joins Rotherham based specialist recruitment consultancy, Multitask Personnel after previously working in schools supporting children with learning difficulties. In his new position as Recruitment Resourcer, he will focus on candidate attraction within the M&E team.

Chris comments: “Moving to Multitask is a new challenge for me as I learn something new and grow my skill set. At present I am working with Trades and M&E roles which I love because I speak to a variety of candidates throughout the UK.

“I really enjoy the fast paced, busy office here at Multitask. Every day is different and presents an exciting new challenge, especially as I am working with candidates trying to find them their next job. I am really looking forward to progressing further with the company.”

Claire Lee, Managing Director at Multitask Personnel comments: “At Multitask Personnel we have strategically aligned our business focus and our staff to make sure we can provide an all-round service to businesses and candidates. By having Chris on board with us, it allows us to spread out our expertise within the business and further enhance the support that we provide candidates and clients.

“Chris joins a team of recruiters who specialise in finding roles for those working within the Mechanical and Electrical sector. He will source, screen, and register suitable candidates, as well as provide follow up interviews and placements for job-seekers.”

Chris becomes the eighth recruit to join the Multitask team within the past 12 months and can be contacted on: c.wilson-crumbie@multitaskpersonnel.co.uk, 07754 854146 or 01709 820102.

Our client provides specialist property management services to a wide range of clients throughout the UK, prominently in Education, Healthcare, Retail and Leisure sectors.

Since early 2017, they have on-boarded new companies from around the UK which have enabled them to broaden their client base and delivery services within the technical sectors. These services are delivered through their four business divisions, each linking to support their customers work, software services, workplace and compliance, technical and real estate and maintenance and engineering.

Providing management and specialist services

Our client approached us due to the specialist knowledge Multitask Personnel holds within property and facilities management; we have several professional recruiters on hand who deliver a dedicated service. In addition to this, we thrive on being able to provide an excellent service to each hiring manager by showing exceptional communication skills which helps aid the recruitment journey.

Each recruiter within Multitask has specialist knowledge within certain sectors whether this be Trades & Labour, Mechanical & Electrical, Industrial or Commercial.

Managing the hiring process

Whenever we are approached with a new position, we acquire a detailed job description from our client. These roles can be either temporary or permanent roles, such as Maintenance Operatives, Gas Engineers, Electricians as well as Administration and Customer Service Agents. We also work to higher level roles such as Contracts Managers, Estimators and Project Managers.

We call each customer to qualify the role to ensure we have the maximum amount of information needed to sell the position to potential applicants.

We have access to the top three job boards and a range of social media platforms, plus over the past 12 years, Multitask has created a diverse database including a range on candidates where a bulk text / email can be sent out meaning we are able to find the right person for the job quickly.

Finding the right candidate

Each applicant that applies is screened by a specialist recruiter who will gain a further insight to their experience, their qualification, and expectations, this then allows us to shortlist candidates for the position. When shortlisting candidates, we ask them to send over all the correct documents requested by the client so we can send these over with an updated but formatted CV in one go.

By having a confidential chat with each candidate, it helps us communicate more information to the client when sending over their documents, as we will gain a better understanding of their current situation and what their expectations/ goals are within a new role.

As we have built a strong relationship with each client and advised them on what the market is currently like, we aim to get feedback within 24 hours to inform us if they would like to progress them onto the next stage – this is usually a 1st interview. Multitask will confirm each stage of the interview and provide feedback as soon as the interview has been completed. Should they advance to the next stage, which is usually with a contracts or divisional manager, we again would confirm this.

Each candidate is sent over an invitation to the interview along with the job description and company website so they can gain a good understanding of the company. Furthermore, each application receives a phone call the morning of the interview to confirm their attended and to wish them luck.

Building a new client relationship

With any client, we aim to book in a review meeting so we can gain a better insight of the company and the roles we are recruiting for. This allows us to gain knowledge on the office environment, and the benefits of working there such as parking / local shops; things that you might not necessarily gain from a phone call. Equally this helps to build a strong relationship with the client and have a more personal approach.

Finalising the recruitment process

When a candidate is successful the client with either call or email us with an offer letter or a brief where we aim to get as much information as possible. This will include the start date, salary level, induction details etc. By gaining this information we can then relay this to the candidate and ensure they know the highest level of information before the accept the role. The candidate will receive the offer letter from us as well as the client to confirm all the details we have given them verbally.

Once the candidate has accepted and they have received all the documentation required, we keep in contact with them until the start date to ensure they don’t have any further questions and are ready to start their new employment.

The result

Since we have partnered with this client, we have primarily been offering our permanent services across the maintenance and engineering division and on average we place between three and eight permanent candidates a month.

A tailored approach

Multitask Personnel are an independent agency who can offer a tailored service, this can be anything on the flexible payment types to the level of service we offer. Each contract will have a main point of contact at Multitask who will monitor the SLAs are being meet and that we go out to see the clients roughly every month to ensure we are continuing to build a strong relationship.

If you need support in finding the right candidate for your company, get in touch: enquiries@multitaskpersonnel.co.uk or 01709 820102  

Our client provides a complete energy service by funding, installing, operating and managing smart meters and carbon reduction assets, including EV chargers and battery storage systems, which facilitate a smarter, greener and more flexible energy system.

They require more than 30 live roles across their offices and warehouses on a temporary to permanent basis. As well as supporting the hiring process for those roles, Multitask Personnel also supply management permanent roles, as and when required.

Providing dedicated members of the team, and having robust experience of the sector

Here at Multitask Personnel, we provide a dedicated Client Services Manager plus a team of recruiters who work on high volume recruitment drives for the client within their offices, call centres and warehouses, as well as more specialist roles within management.

Having previous experience of working within these Managed Services sectors, as well as great communication with all relevant managers, the recruitment process is fluid.

Managing the hiring process

The client will come to us with temporary to permanent roles that require filling. They could be call centre advisors, team leaders, operations support advisors, data analysts, warehouse operatives, FLT drivers, warehouse administrators, transport clerks and fleet administrators or we could be asked to support their own recruitment team on permanent roles. We work directly with them to manage the recruitment process.

Throughout each recruitment role, we will take a full job description and in the first instance check any relevant current candidates on our database who are already on standby. This process allows us to send out mailshots from the database, then place adverts on our own website, across social media pages, utilising relevant job pages, as well as specific paid job boards for maximum exposure.

Finding the correct candidate

At Multitask Personnel, all applications to adverts are screened by a recruiter and suitable applications will be invited to a face-to-face interview (or we’ll arrange a video call with them) to run through the job they’ve applied for, discuss their previous experience, and suitability for the role.

All appropriate applicants will then be asked to send relevant paperwork required, that way if they are suitable for the role we can get them to work as soon as possible.  Once these are in place the formatted CV will then be sent over to the hiring manager for review. If the client wants to arrange an interview with the candidate, we will then speak to the candidate to arrange an interview to suit both parties.

Building a new client relationship

With all new clients at Multitask Personnel, we like to arrange a meeting to see them to allow us to talk about the different skill levels that may be required for the roles they have to be filled. This allows us to really get a feel for the place of work, the dynamics of the team, what experience they prefer the candidates to have, and what qualities the current workers they have had for them to take them on.

By building a positive relationship with clients from the beginning, we can find out any specific questions they would like us to ask for in our screening process. This means we can take away interview notes to make the screening process more streamlined. We also try to touch base with all clients and mangers weekly, or daily, if required.

Finalising the recruitment process

For successful candidates, we get as much feedback as we can from the client, and then relay this to the candidate to ensure they are happy to accept the job and agree on a start. The candidate would then receive a job confirmation email from us to formally offer them the job.

The candidates are contacted a few days before their contract is due to start to ensure they are still starting and asked if they have any questions or queries, they need answering. We then contact each candidate after their first shift to check how their day went, and ensure they are happy with the role and continuing in the job. The staff placed are all given the account managers contact details and are told to get in touch with any queries; questions can be responded to on evenings and weekends if required.

The result

Multitask Personnel actively recruit on a constant basis and fill up to 10 positions each week on a temp to perm basis, plus permanent positions as and when required throughout the year.

“Claire and the team at Multitask are very professional, reliable, honest and hardworking. I have worked with Claire for a number of years now in different supply chain sectors and always found that whatever the business need they have delivered – from short term staff members to recruiting senior roles – Multitask are always fully focused on the companies values and would recommend anyone in the sectors looking for resource to reach out to Claire and the team.”

National Operations Manager, Logistics and Warehousing

A tailored approach

The account manager at Multitask has worked with this client for several years and has built up a good rapport with the managers there. Our client will easily approach us with new roles, any queries and short notice staff requests. Where possible the account manager would aim to visit sites at least every quarter to conduct a client review and speak to the temporary workers on site to answer any queries they may have.

If you need support in finding the right candidate for your company, get in touch: enquiries@multitaskpersonnel.co.uk or 01709 820102

Tuesday 8th March 2022 is International Women’s Day, with this year’s theme of #BreakTheBias campaigning for a gender equal world, free of bias stereotypes and discrimination.

At Multitask Personnel, we’re proud to not only be an equal opportunities employer, but also an inspiring place to learn, work and prosper in a largely female led environment.

Our Managing Director, Claire Lee, takes a look at how developing a successful business from the ground up can empower others to do the same.

Claire tells us more about her journey: “I had worked in recruitment for around 10 years prior to setting up Multitask Personnel, mainly in account management for the environmental, business services, hospitality and industrial sectors. This gave me the grounding and knowledge needed to build up my own business after deciding the more corporate business model was not the direction I wanted to go.

“When I set up Multitask Personnel, it was just me working out of my dining room with a laptop and a phone, but I had a clear direction of where I wanted to take my business. In a largely male dominated industry at the time, it was important for me to break down the stereotype of women in recruitment and lead from the front.

“Business quickly took off, and our first recruits came on board as we started to break into new industries, such as construction, building services, trades and M&E. Again, largely male dominated industries, our team of female recruiters grew the business with confidence, determination, and a lot of hard work.

“Multitask Personnel is now 12 years old with a team of over 15 wonderful people (of which 11 are female), all striving to better themselves and reach their potential. Recruitment can be a cut-throat industry, so it’s vital to have a team of self-motivated and driven people who can take a negative and turn it into a positive. It’s that determination that helps you succeed, and our team have that in abundance.

“None of what we have achieved would have been possible with the support of my fantastic team at Multitask, with three members of the team having worked with us since the beginning, and a further three recently surpassing 5 years’ service of their own. Our success is theirs to celebrate as well.”

Dawn Wilson-Crumbie, PA at Multitask Personnel adds: “As a woman in business, working for Multitask Personnel is empowering. Developing strong female leaders within the business helps us stand out in what has typically been a male dominated sector, but it also creates an environment where young women can learn and develop a new career, and reach the top.

“There’s no glass ceiling here, and with the right guidance and strategic development plans from the senior management team anyone can achieve anything, regardless of age, race, background or gender.”

Behind every great business, is a great team. Read more about our fantastic team here!

Our client delivers people-focused, intelligence-driven property services offering better outcomes for customers and clients. The company repair and maintain buildings, manage properties, build homes, and support clients with all their property needs.

They require up to 70 Trades and M&E candidates, and 30 active roles to fill at one time.

Providing temporary and permanent candidates

Here at Multitask Personnel, we pride ourselves on the quality of service we deliver to each client, therefore the knowledge and background of our recruiters is essential to the hiring process.  Having experienced recruiters behind us means we can understand and meet our client’s needs, finding candidates to fit their requirements and help them develop a strong work team.

Our Account Manager and resource support personnel, source, and screen suitable candidates for our clients on an ongoing basis to utilise the specialist recruiters within the business, when required. 

Managing the hiring process

Each week our Accounts Manager will obtain an up-to-date list of vacancies from each of the nationwide Property Services’ departments, making sure we have full job details, pay grades and benefits for each live vacancy. These will be a mixture of Trades People, Gas Engineers, Electricians, Office Support Staff and Management positions. 

Throughout the process we discuss the vacancies in more detail with the relevant managers to ensure that we have covered all requirements; this allows us to identify the urgency of the position and pinpoint key attributes needed from a potential candidate.

With this client being nationwide, we work closely with many different departments and hiring managers old and new. We take the time to get to know each hiring manager and understand what their expectations are for us to help identify the right candidates. The Account Manager will visit each hiring manager on a regular basis to review the candidates we have supplied, and the service received, plus discuss upcoming requirements and changes within the business. 

Finding the correct candidate

With Multitask Personnel being an established company, we have a huge database of workers. When a suitable role is matched with a candidate, a text will go out advising them of the role. This gives candidates the opportunity to see vacancies before they go on the internet, leading to early application.

It’s impertinent to us that we advertise the roles on numerous job boards and websites, including social media. We aim to advertise the roles in a way that is with the candidate in mind; highlighting the key points we think they want to see.  We’re able to utilise online job boards through detailed CV searches. For more specialised roles we also use LinkedIn and ‘head hunt.’

Once we have identified, or have been approached by suitable candidates, they are put through a full screening process with one of our specialised recruiters. This allows us to gather further relevant experience the candidates have, and to fully brief them on the company, role, and benefits on offer. And once they have passed the screening process, we will put them forward for the position and obtain all Compliance Documents required to make the transition into the new role as seamless and as organised as possible.

Informing our client

We would at this stage send the client all the information necessary – including a formatted version of the candidates CV, and a brief bio on the candidate; highlighting their relevant experience, current situation and why we think they fit the role, plus relevant qualifications for the role.

The relationship we have with our client usually allows us to receive feedback on the candidate within 24 hours.

Successful candidates will either be offered an interview with the client which we will arrange, which could be over the phone, video, or face to face. Or in some positions such as trades roles, are offered a start date from the client following our submission of the candidate, as we provide enough information for them to decide.

Once a successful candidate has verbally accepted a position, we put together the confirmation details and email out to the candidate and client. We will remain in contact with the candidate right up to the start date, wishing them luck on the day and checking in to see how they found everything.

The result

Multitask Personnel have recruited thousands of temporary and permanent positions per month for our client over the years, along with providing pre-employment support.

“I have had the pleasure of working with Claire and Multitask for several years now and cannot fault her and the teams professional approach and dedication.”

Assistant Director of Operations, Property Services

A tailored approach

As an independent company, we can offer a tailored service to all clients. We understand that one size doesn’t fit all, we listen to the needs of each customer to give a bespoke service. Having this approach allows us to offer flexibility with terms, service level agreements, rebates, and payment options to suit. We have account managers in place to allow a direct contact on hand, offering a prompt service at all times.

If you need support in finding the right candidate for your company, get in touch: enquiries@multitaskpersonnel.co.uk or 01709 820102

Multitask Personnel, the Rotherham based specialist recruitment consultancy, has appointed a new Recruitment Consultant as they continue to strengthen their business support team.

Wensdy McMillan joins the company after previous roles within recruitment and management to work alongside the Business Support Division at Multitask Personnel. In her new position as Recruitment Consultant, she will be finding and attracting the right candidates for roles and clients as well as looking after some of Multitasks key account customers, ensuring their recruitment requirements are fulfilled whilst delivering excellent service.

Wensdy comments: “I am delighted to have joined the team at Multitask Personnel, working with likeminded and supportive people. Prior to my post here, I have worked within customer services in contact centres which lead to management roles. At this point I decided to complete my level 3 in CIPD so I could take my first step into recruitment.

“Having worked in many different sectors, it feels like the right fit joining the busy recruitment team at Multitask Personnel.”

Claire Lee, Managing Director at Multitask Personnel comments: “We have started 2022 as we mean to go on, and I am delighted that we are continuing with our own personal recruitment expansion here at Multitask Personnel with the appointment of Wensdy.”

Claire continues: “Wensdy joins a team of recruiters who specialise in corporate and commercial support roles, who offer temporary, contract, and permanent recruitment services. They provide recruitment support to Office roles and those within Leadership and Management.”

Wensdy becomes the seventh new recruit to join the Multitask team within the past 12 months and can be contacted on: w.mcmillan@multitaskpersonnel.co.uk or 01709 820102

Multitask Personnel, the Rotherham based specialist recruitment consultancy, have promoted Clive Bateman to Branch Manager within the Construction and Mechanical & Electrical teams.

Clive, who has close to 30 years’ experience at various levels within the recruitment sector, joined Multitask as Managing Consultant last year, and has built a successful career providing recruitment services throughout the UK, predominantly within the Construction and Interior Fit Out industries.

Clive comments: “After joining Multitask in the Spring of 2021 as a Managing Consultant, it fills me with great pride to have been offered this promotion to Branch Manager. I have a wealth of experience in recruitment, in particular within the sectors that we work in at Multitask Personnel and coming from a managerial background provides me with the knowledge I need to make a success of my new role.”

Claire Lee, Managing Director at Multitask Personnel comments: “It brings me great pleasure in offering Clive the role as Branch Manager for the Construction and Mechanical & Electrical teams. Clive will be responsible for both the temporary and permanent 360 recruitment teams and will be leading from the front, bringing on new business, and assisting me to achieve business growth plans.

Clive offers great support and motivation for the team and has achieved so much already in his time at Multitask, and I am delighted to see his progress and commitment with this promotion. With Clive taking on this role, it will allow me to be more hands on with the Managed Services team as we look to the future of filling more roles and taking on new contracts.

“I feel very excited about the new structure for Multitask Personnel, and I know Clive will do a fantastic job in his new position.”

The positive demand for recruitment consultancy work has allowed Multitask Personnel to expand on their own team over the past 18 months, with their total head count now standing at 15 members of staff.

Clive, and the team can be contacted on 01709 820102 or enquiries@multitaskpersonnel.co.uk

The start of a new year has always been one of the best times to look for a new job. However, this year, it’s probably even more relevant as job vacancies hit an all-time high.

According to the Office for National Statistics (ONS), there were over 1.1m vacancies in the UK, up to Christmas – the highest level since 2001. And, with vacancies existing across most sectors, our latest estimate is that there are now as many jobs on offer as there were before the Covid pandemic hit.

This is despite the prediction that there would be major unemployment due to Covid-19. This didn’t happen as forecast, mainly due to several other factors that came into play around the same time:

According to insurance firm, Aviva, Covid has been a major decider for many to voluntarily remove themselves from the workforce. In the USA this has been dubbed the ‘Great Resignation’ with over 5m withdrawing their labour with a similar trend now occurring in the UK.

Aviva say that an increasing number of people are now taking early retirement at 60 rather than wait for the official retirement age of 66. This desire to re-assess priorities is nothing new, of course, but there is no doubt the pandemic has spurred on those who had previously been considering this option.

What does this mean for the current job market?

It means new opportunities are opening up as soaring demands and skill shortages start to have an impact on UK employment. There is no doubt, we are seeing increased competition as employers vie to attract talent; this implies that it’s undoubtedly a job seeker led market at the moment.

The introduction of flexible and hybrid working coupled with acute skill shortages, especially in certain sectors, and the ‘great resignation’ means a job boom that currently shows no signs of slowing down.

We believe this is a great time to consider a re-evaluation of your current employment. Covid has changed our attitude to work - for some, early retirement may be an option that could include an opportunity of returning to work on a part time basis. We have a specialist team of recruiters that can help you search out potential part time and / or flexible vacancies.

For many people, the Christmas break was a time for reflection. The possibility of downsizing to a smaller house, the chance to consider landscaping the garden, re-decorating the house, planning a summer holiday and for some, considering their future employment status and career.

Are you one of those ready for a change?

The good news is that we have a pool of Employers who are looking for staff, especially those possessing sought after skills (get in touch and we can explain more). For those looking for a move, we recommend researching the current jobs market (again, we can help) to understand what sectors are thriving and what skills are needed to respond to current vacancies.

The starting point is to identify your current skill set. And we are not just talking about accredited or on the job skills. Transferable soft skills such as good communication, leadership, problem solving etc. should be included to give you a complete skills package.

If you’re serious about a career move or employment sidestep, we suggest taking time out this month, to update your CV. Consider what skills and experiences will ensure employment in the future and how you can add value to their business.

These could be applicable to the job description, such as Construction or Building Services, or across the board ‘people skills’. It’s also worth spending time updating your LinkedIn profile. Add new skills, including those you’ve been developing through lockdown, and ensure you are re-connecting with former colleagues, friends and contacts made during the last 18 months. In fact, everyone whom you feel can help you step up to a new career.

To summarise

Businesses in this area are hiring. The number of vacancies continues to rise across most sectors and there is no doubt, the easing of Covid-19 restrictions in England, has helped open the current jobs market. The period prior to Christmas saw the highest number of job vacancies since before the Covid-19 pandemic hit in March 2020.

As you will see from our job board, we have plenty of vacancies across all industries and throughout the region. However, with a surfeit of redundancies over the past year, there is a lot of competition out there.

Our advice is to prepare well for your next position. Have an open mind when looking for new job opportunities. Do your research to identify growth sectors and match these with your current (and future) skill set.

And most importantly, register with a recruitment partner, such as ourselves, in order to hear first of suitable vacancies as well as receive help and support in your quest to make 2022 the year of opportunity.

For more information on looking for a new job in 2022, contact the team at Multitask Personnel on 01709 820102 or enquiries@multitaskpersonnel.co.uk and we will help match you with employers best suited to your skills.

Multitask Personnel, the Rotherham based specialist recruitment consultancy, has appointed a new Personal Assistant (PA) to provide additional support for the Managing Director and wider business activities.

Dawn Wilson-Crumbie, who has worked with Multitask Personnel previously, has re-joined the team and brings a wealth of experience back with her.

Dawn comments: “I have worked for Multitask in the past as a Recruitment Consultant and it is fantastic to be back with this amazing team. In my former role I supported a whole host of candidates and clients, and prior to this I worked in Estate Agency where my time was dedicated to customer service.

“In my new role here at Multitask as PA, I will be working more behind the scenes which allows me to get stuck into the business side of things. I am really looking forward to supporting Claire and the rest of the Multitask team.”

Claire Lee, Managing Director at Multitask Personnel comments: “It is fantastic to have Dawn back with us at Multitask. In her former role, Dawn worked closely with temporary and permanent candidates and that extra experience really shows as she shines in her new role as a PA.

“Her transition back into the team has been seamless, and we are all grateful for the support she offers not just to me but to the rest of the Multitask Team; her role as a PA is paramount to the business.

“We are delighted to have Dawn with us again, and we wish her a warm welcome back into the team.”

Dawn Wilson-Crumbie becomes the sixth new recruit to join the Multitask team in 2021. In her new role Dawn will be looking after company purchasing, compliance and reporting, and can be contacted on: d.wilson-crumbie@multitaskpersonnel.co.uk or 01709 820102.

Multitask Personnel, the Rotherham based specialist recruitment consultancy, have developed a new website as they continue to reaffirm their brand as a dedicated and experienced recruitment partner.

Led by Managing Director, Claire Lee, the new website highlights the company’s position as a ‘go to’ recruitment specialist for job seekers and hiring managers in the Construction, Mechanical & Electrical, Civil Engineering, Industrial, Environmental Services, and Business Support sectors.

Claire comments: “Though based in South Yorkshire, we work on a national scale to support clients across our specialist sectors. We’re experiencing an increasing demand for our services as the recruitment market grows in confidence and felt the need to update our website to highlight our specialisms and streamline the candidate journey.

“In doing this, we have ensured our website is easier to navigate around and is more user friendly to those looking for work. Our existing website did a great job in supporting businesses looking to hire staff, but we have been able to adapt this more for the candidate market.

“By adapting our new website, we have strategically aligned our focus, and our staff, to provide a quicker response and simpler process for those looking for work. Our new website also offers an easier means for businesses looking for employees too, and with the addition of our chat box for candidates or clients, we’ve made it even simpler for users to speak directly with a member of the recruitment team.

“Our new website still has the same core values but takes us to the next level of customer service – it is well-structured, easy to use, and visually pleasing, and ensures we portray ourselves as leading experts in what we do.

“It’s been an exciting project to work on; we are a team of people who all have pride in the same goals when it comes to recruitment, and it was really important that we went into the website rebuild with that same level of commitment. Having a website in place that has more streamlined processes in place to make looking for work more efficient is something we are all very passionate about, and we are delighted with the results.”

The new Multitask Personnel website can be accessed at www.multitaskpersonnel.co.uk

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01709 820102enquiries@multitaskpersonnel.co.uk
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